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FAQs
General
Q: What types of equipment do you rent out?
We offer a range of heavy machinery including backhoes, bulldozers, graders, forklifts,excavators, dump trucks, and more.
Q: Can we rent the machine only and provide our own operator?
No, all our rentals come with in house operators to maintain quality and efficient work outputs
Q: Do you allow short-term rentals?
Yes, we accept daily, weekly, and monthly rentals.
Q: Do you rent outside Cagayan de Oro?
Yes, we serve nearby areas such as Bukidnon, Iligan, and parts of Misamis Oriental.
Booking & Payment
Q: How do I book equipment?
You may contact us directly through our website, phone, or visit our office. Advance booking is
recommended.
Q: What is your payment policy?
New customers must pay in full before deployment. Returning customers may pay 50% upfront
and 50% upon delivery.
Q: What payment methods do you accept?
We accept cash, GCash, bank transfers, and checks (subject to clearing).
Q: Do you offer discounts for bulk or long-term rentals?
Yes, we have special rates for long-term projects and repeat clients.
Delivery & Operation
Q: Can you deliver the equipment to my site?
Yes, we can. Mobilization and demobilization fees vary based on location and will be finalized
after a site inspection
Q: How soon can you deliver after booking?
Delivery can be done within 24–72 hours, depending on availability and site location.
Q: What happens if equipment breaks down on site?
We provide immediate technical support and, if necessary, a standby unit. No downtime will be charged.
Policies & Requirements
Q: What documents do I need to rent?
A valid and a signed rental agreement.
Q: Do I need permits to use the equipment?
Permits may be required for specific projects (eg quarry) and for certain areas.
Q: Can I inspect the equipment before renting?
Yes, site inspections are welcome. Just set an appointment with us.